據馬士基官網公告，由于在截關前的短時間內有大量的訂艙取消，導致其他客人沒有時間再來訂艙，最終導致船公司大量虧艙，我們決定在以下范圍將收取訂艙取消費(另稱虧艙費)，針對所有北歐到紅海、中東、印度、巴基斯坦、孟加拉、斯里蘭卡地區的出口貨物，從4月10日生效。訂艙取消費為125歐元/箱(非歐元結算為135美元/箱)。
此前馬士基關于訂艙去消費/虧艙費就已經在醞釀了，物流網也報道過“訂船付定金不能隨意取消，馬士基要改變行業規則!”，文中馬士基航運大中華區總裁方雪剛表示：“現在，客戶訂艙、訂柜以后，沒有什么約束力，想取消就取消了，大約30%--40%的訂單，就是這么沒有下文了，這不利于航運公司調配運力，形成惡性循環。”方雪剛透露，馬士基航運將向客戶收取定金，而客戶將獲得的回報是，保證有艙位、有運力。任何一方違約，都要承擔責任。
下面是馬士基公告原文
dear valued customer,
due to strong demand for exports in corridors from north europe to middle east, red sea and ipbs region, and a significant amount of bookings cancelled shortly before cargo cut off, which leads to inability to accept bookings from other interested customers, we have decided to introduce a booking cancellation fee for all export shipments on above mentioned corridors, effective 10th april
booking cancellation fee tariff will be 125 eur per container (or 135 usd per container for those countries where eur currency is not used), independent of equipment type or size
booking cancellation fee will apply for all bookings cancelled 7 calendar days or less prior etd
reducing number of containers in a booking will be treated as booking cancellation and charged the same way. the fee will apply for any container reduction
booking cancellation fee will be invoiced to the booking creation party
all booking amendments, cancellation or postponement to the vessel later than the first available sailing will be subject to booking cancellation fee.
for confirmed bookings where the containers are not picked up, an email notification will be sent to customers notifying that containers should be picked up 24 hours prior specific deadline. in case containers are still not picked up and no information received from the customer, the booking will be cancelled along with booking cancellation fee
charge will only apply if booking cancellation is initiated by the customer. if the cancellation was initiated by maersk line, then the charge is not applicable
bookings which were confirmed by maersk line before 10th april can be cancelled or reduced free of charge before that day
we would like to take this opportunity to say thank you for doing business with us. as the world’s leading shipping company, we strive to be your reliable shipping partner, propelling your business forward and supporting your growth ambitions.


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